Home > Returns Policy

ensorbuilding.com has a 7 day return policy, customers may return products within 7 days from the date the product is delivered to your address and request a refund on the product (shipping charges are not refundable). The shipping cost to return products to Ensor Building Products must be borne by the customer. All products must meet the return requirements listed below, failure to do so may void all return and warranty privileges.

• All products must be shipped in the appropriate packaging so as to ensure the safety of the product.
• Damage or loss of products during shipping to Ensor Building Products is the sole responsibility of the customer.
• Product must be in original condition and must be accompanied by all original packaging.
• A traceable shipping method should be used when shipping your product to Ensor Building Products. We will not assume responsibility for lost or damaged merchandise inbound to us.

To return items after the 7 day period, please refer to our Terms and Conditions of sale for eligibility and conditions of return.